Kitchen Design and Supply are an online based kitchen retailer supplying residential and trade customers, brand new fitted kitchens and quartz worktops.

We offer nationwide shipping and free home/site surveys throughout Greater Manchester and Cheshire.

During the home survey, we will take some measurements and understand your project in more detail. If you would like any samples, we can also bring those along.

Once we have all of the relevant information, we will design your kitchen using the latest kitchen design software.

We will then send over the completed 3D design for your approval, usually within 24 hours. If there are any adjustments you would like, no problem, just let us know.

If you are happy with the final designs, we will send over the necessary paperwork to be completed and arrange a date for the delivery of your new kitchen.

If you have chosen the install option, we will then discuss the start date for start of the installation.

We cover any deterioration in the performance of the installation that is a result of poor workmanship. We want the work we have carried out to stay hassle-free for you for many years and we do not want the added costs of coming back. Purchasing what appears to be “good value” or “cheap” products does not always work out. If cheaply manufactured products fail, then the cost of replacing them once an installation is complete can be substantial, this would not fall under our warranty. We will only guarantee our own products as we have gone to great lengths to select the right product for our range. We do not cover issues caused by excessive wear and tear, misuse of products, poor maintenance or care, or DIY work deemed to be carried out by others. If you need any modifications carried out during the warranty period please inform us first to ensure this work will not affect your warranty. Guarantees/Warranties are insurance backed.

Ideally yes, this allows us to take exact measurements and understand your project in more detail.

We can provide an estimate if you can email us approximate measurements & layout of the room, also (if possible) provide photos of each wall, the floor & ceiling. Tell us what you are trying to achieve and what colour schemes & budget you are working to. One of our surveyors will review the info and send an estimate to you via email, forward all queries to hello@kitchendesignandsupply.co.uk

All of our surveys are free of charge.

Materials are paid for in advance, then a 40% deposit is placed on the installation quote when we arrange a start date, this is your commitment to us that the installation will go ahead and we can move on to ordering the required building products. The balance is paid on completion of the agreed works detailed on the final quotation and proposal. We are always open and honest and what we agree is what you pay, nothing more.

Not currently.

We are still working to provide the best finance solution for our customers.

No problem! We are more than happy to discuss ideas, colours, themes, latest trends and help you to come to your own decision. We do not believe in over selling, and we will never pressure you in to a decision you are not comfortable with.

Once we have gathered all of the information, we aim to send out your quotation within 24 - 72 hours of the home survey.

Yes. All of our quartz worktops are available to purchase separately.

No, we are an online retailer.

We can deliver throughout the UK and provide home surveys free of charge within a 40 mile radius of Manchester.

Standard colours can be as quick as 3 working days and up to 2 weeks.

Our Paint to Order range can be up to 6 weeks.

Yes, we have a few options available. Head over to our ‘installation’ page to find out more.

Our workmanship and products are under warranty for 3 years. If any issues arise then just get in touch, one of our team will attend to assess the issue and where necessary arrange for any remedial work to be carried out (as long as it is within our warranty terms and conditions). We try to keep this part just as easy and simple as the rest of the work.

All sub-contractors are bona-fide and hold their own insurance. We may use Sub contractors for specific aspects of the work to be completed.

The business always endeavours to provide the best service for every customer. However, on rare occasions, there may be times where a customer may not be completely satisfied. To ensure the business is able to put things right as soon as possible, please read our complaints procedure below. The business will then be able to respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and the high standards the business aims to achieve.

In the unlikely event there is anything you are not completely satisfied with, please contact the business as soon so the problems can be rectified as soon as possible.

Our Procedure

Either call, email or write* to us. The business aims to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

*please request proof of receipt if posting

Registered Address: Britannic House, 657 Liverpool Rd, Irlam, Manchester M44 5XD

Company Number: 14700297, registered in England & Wales.

VAT Number: 455039590

Tel: 0161 524 4242

Email: Hello@kitchendesignandsupply.co.uk